Preparing your journey

About Us

Platinum Voyages Travel is a travel services company providing travel planning, booking assistance, and related tourism services to customers seeking domestic and international travel experiences.

Our business operates through legally registered entities in India and the United States, enabling us to serve customers across different markets while maintaining transparent and professional business operations.

Platinum Voyages Travel Private Limited is a company registered in India and provides travel-related services and customer support for our Indian and international clientele.

Our U.S. operations are conducted through Platinum Voyages Travel LLC, a U.S.-registered limited liability company. The U.S. entity supports our international business activities and enables us to provide services and accept payments from eligible customers in the United States and other international markets.

We work with customers to arrange travel services such as flight reservations, hotel accommodations, vacation planning, tours, travel packages, and other travel-related services, depending on the customer's requirements and the availability of the selected service.

Our goal is to provide a straightforward and reliable travel booking experience, with clear information about services, pricing, payment terms, cancellations, refunds, and applicable travel conditions.

Our Commitment:
Providing clear information about our travel services and booking terms.
Maintaining transparent pricing and payment processes.
Providing responsive customer support before and after booking.
Clearly communicating cancellation, refund, and applicable supplier policies.
Protecting customer information and handling personal data responsibly.
Working with established travel suppliers and service providers where appropriate.

International Operations:
Platinum Voyages Travel serves customers in multiple markets through its registered business entities. The applicable contracting entity, payment arrangements, currency, and service terms may depend on the customer's location, the service purchased, and the terms presented during the booking process.

For U.S. customers and transactions processed through our U.S. business, the applicable U.S. entity and payment information will be clearly identified during the transaction.

Customer Support:
Our customer support team is available to assist with travel inquiries, reservations, changes, cancellations, and other questions relating to our services.
Business Name: Platinum Voyages Travel LLC
India Entity: Platinum Voyages Travel Private Limited
U.S. Entity: Platinum Voyages Travel LLC
Email: info@platinumvoyagestravels.com
Business Address: 5900 Balcones Drive #14799 Austin, TX 78731, United States

For questions regarding an existing reservation or payment, customers may contact us using the contact information provided on our website and booking confirmation.

Transparency:
We believe customers should understand who they are purchasing from, what services are being provided, and the applicable payment, cancellation, refund, and travel conditions before completing a transaction.

All services are subject to the applicable supplier terms, availability, booking conditions, and our published Terms & Conditions, Cancellation & Refund Policy, and Privacy Policy.