General Terms

Please read these Terms & Conditions carefully before booking any services with Platinum Voyages Travel. These terms outline your rights and obligations, as well as our responsibilities. By making any payment (deposit or full payment), you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Bookings, Deposits & Payments

To confirm a reservation, a deposit of USD 1,000 per person is required at the time of booking. In some cases, depending on the tour or services selected, a higher deposit may be applicable and will be communicated in advance.

All bookings are subject to availability and are considered confirmed only after receipt of the required deposit. If payment is not received within the specified time, the booking may be cancelled without prior notice.

The remaining balance must be paid within the timeframe advised at the time of booking. For reservations made closer to the departure date, full payment may be required at the time of confirmation.

Any amendments after booking confirmation may incur additional service or processing charges.

Pricing & Inclusions

All prices are quoted per person unless otherwise stated and are typically based on double occupancy.

Prices are subject to change due to:

• Currency exchange fluctuations
• Government taxes and levies
• Supplier price changes

Final pricing will be confirmed prior to departure.

Travel Documents

Travelers are responsible for ensuring they have valid travel documentation, including passports, visas, and any required permits or health certificates.

Platinum Voyages Travel is not liable for any denial of boarding, entry, or travel disruptions due to incomplete or incorrect documentation.

Cancellations & Changes

Due to the specialized nature of travel arrangements, third-party suppliers often impose strict cancellation policies. Platinum Voyages Travel does not control these policies and cannot make exceptions to applicable charges.

All cancellation requests must be submitted in writing via email. A cancellation will only be effective once received and acknowledged by us.

Cancellation charges will apply as follows:

• More than 90 days prior to departure:
  USD 500 per person (higher charges may apply for certain tours)
• Between 90 and 60 days prior to departure:
  50% of the total tour cost
• Within 60 days of departure:
  100% of the total tour cost (no refunds will be issued)

Additional supplier-specific cancellation charges may apply where relevant.

Airfare Policy

Airfares are subject to the terms and conditions of the respective airline. Some fares may be non-refundable or carry cancellation penalties.

It is the traveler’s responsibility to review and understand airline rules at the time of booking. Platinum Voyages Travel is not responsible for airline-imposed charges or restrictions.

Changes & Amendments

Requests for changes to confirmed bookings (including dates, names, or itinerary) may result in additional charges. Certain changes close to departure may be treated as cancellations and rebookings.

Unused Services

No refunds will be provided for any unused services, including accommodation, meals, transportation, or sightseeing.

Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance covering cancellations, medical emergencies, baggage loss, and travel delays.

Platinum Voyages Travel will not be held liable for any losses that could have been covered by insurance.

Health & Safety

Travelers are responsible for meeting all health requirements of their destination, including vaccinations if required. It is advisable to consult a healthcare professional prior to travel.

Transportation & Third-Party Services

We act as an intermediary between travelers and independent service providers such as airlines, hotels, and transport operators.

While we select reliable partners, we are not liable for:

• Service delays or cancellations
• Acts or omissions of third parties
• Loss, injury, or damage during travel

Itinerary Changes

We reserve the right to modify travel itineraries due to operational requirements, weather conditions, or unforeseen circumstances. Alternative arrangements of similar standard may be provided where necessary.

Luggage

Travelers are responsible for their luggage and personal belongings. We are not liable for any loss, theft, or damage.

Force Majeure

We are not responsible for disruptions caused by events beyond our control, including natural disasters, political unrest, pandemics, or government restrictions.

Limitation of Liability

Platinum Voyages Travel shall not be liable for any direct or indirect loss, injury, damage, or additional expenses arising during travel. Our liability, where applicable, is limited to the amount paid for the booking.

Use of Photos & Media

We may use photographs or videos taken during tours for promotional purposes. If you do not wish to be included, please inform us in writing prior to travel.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Gurgaon, Haryana.

Contact Information

Platinum Voyages Travel
508, Tower 4, Pyramid Pride
Sector 76, Gurgaon, 122004
India

Email: info@platinumvoyagestravels.com
Phone: +91 70427 64560

How to Book

You may contact us directly via phone or email for bookings and travel assistance. Our team will guide you through the process, including itinerary planning and documentation requirements.